Behind the
storefront.
An order arrives. Someone needs to confirm it, update the records and follow up if the customer doesn’t reply. This example shows how I can reduce that manual work.
Order received
A cash-on-delivery order starts the confirmation flow.
Request confirmation
The customer is asked to confirm their order.
Confirmed for fulfilment
The confirmation is recorded so the team can act.
Ready. Choose a scenario, then start.
Illustrative simulation of workflow logic. No messages are sent and no store data is accessed. Production workflows are adapted to each business and integration.
Connect the work that gets repeated.
My independent automation work spans WhatsApp order intake, cash-on-delivery confirmation and reply handling, Shopify catalogue setup, inventory synchronisation and low-stock alerts. The point is to make handoffs explicit and keep people involved when a decision needs them.
A store. And the systems around it.
- Map the real process before automating it
- Connect the tools the business already uses
- Plan for missing information and unanswered messages
- Keep exceptions visible and actions traceable